Silkpress Express Privacy Policy

This Privacy Policy applies to Lelene Beauty Bar Inc, operating under the trade name "Silkpress Express." Throughout this policy, "Silkpress Express" and "Lelene Beauty Bar Inc" refer to the same legal entity.

Interpretation & Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Lelene Beauty Bar Inc, doing business as Silkpress Express, located at 18901 SW 106th Ave A201, Cutler Bay, FL 33157.

Country refers to: FL, US

Website refers to Silkpress Express, accessible from https://www.silkpressexpress.com .

SMS Communications & Consent

When you submit your phone number through the Contact Us form on https://www.silkpressexpress.com, you may opt in to receive SMS text message communications from Lelene Beauty Bar Inc (d/b/a Silkpress Express).

How you opt in: You opt in by entering your name, phone number, email, and message into our website Contact Us form, actively checking the SMS consent checkbox (which is unchecked by default), and clicking "Submit." Checking the box and submitting the form constitutes your express written consent to receive SMS messages at the phone number provided.

Message types: Messages may include appointment confirmations, appointment reminders, responses to your inquiries, scheduling updates, and other transactional communications related to services you have requested. Message frequency varies based on your interaction with us.

Costs: Message and data rates may apply depending on your mobile carrier plan.

Opting out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. For assistance, reply HELP.

No third-party sharing: We do not sell, rent, share, or otherwise disclose your mobile phone number or SMS opt-in consent to any third parties or affiliates for marketing purposes under any circumstances. SMS opt-in data is used solely by Lelene Beauty Bar Inc (d/b/a Silkpress Express) to communicate with you.

Consent is not a condition of purchase. You may receive our services without opting in to SMS communications.

For questions, contact us at (786) 486-2219 or visit one of our locations listed on this website.

Collecting and Using Your Personal Data

Information We Collect

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

Google
Facebook
Instagram
Twitter
LinkedIn

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies (Session Cookies): These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts.
Cookies Policy / Notice Acceptance Cookies (Persistent Cookies): These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies (Persistent Cookies): These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference.
Tracking and Performance Cookies (Persistent Cookies): These Cookies are used to track information about
traffic to the Website and how users use the Website.

How We Use Your Information

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.
To contact You: By email, telephone calls, SMS, or other equivalent forms of electronic communication.
To provide You with news, special offers and general information about other goods, services and events.
To manage Your requests: To attend and manage Your requests to Us.
To deliver targeted advertising to You.
For business transfers.
For other purposes: such as data analysis, identifying usage trends, and improving our Service.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your Rights

You have the following rights regarding your personal information collected by Lelene Beauty Bar Inc (d/b/a Silkpress Express):

Right to Access: You have the right to request a copy of the personal information we hold about you.

Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

Right to Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations that may require us to retain certain data.

Right to Opt-Out of SMS: You have the right to opt out of SMS communications at any time by replying STOP to any message you receive from us. Opting out of SMS will not affect any other services you receive from us.

Right to Opt-Out of Marketing Emails: You have the right to unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing we conducted prior to your withdrawal.

Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Right to Lodge a Complaint: If you believe we have not handled your personal information in accordance with applicable laws, you have the right to lodge a complaint with the relevant data protection authority.

How to Exercise Your Rights: To exercise any of these rights, please contact us at:

Email: info@silkpressexpress.com
Phone: (786) 486-2219
Mail: Lelene Beauty Bar Inc, 18901 SW 106th Ave A201, Cutler Bay, FL 33157

We will respond to your request within 30 days. We may need to verify your identity before fulfilling your request to protect your privacy and security.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Data Security

Data Security is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Policy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy
Policy on this page.